DATADOCK is a database created by 20 OPCAs and OPACIFs. They have jointly defined 21 indicators to be approved by training organizations with six quality criteria set by the decree of 30th June 2015, which came into force on 1st January 2017.
How debt collection trainings are organised?
Trainings are conducted by Thierry Gingembre - the Chairman of Saint Louis Recouvrement - who has a law degree from Nanterre University. He is the Chairman of the ANCR, which is the main French trade union of debt collection firms, and also the co-author of "Agir face aux impayés" ("How to Deal with Overdue Debt") published by Delmas.